WE SHIP NATIONWIDE
Note: All prices in US Dollars

In certain circumstances it is necessary to vary product styles such as type of bows, ribbons or basket color.

Contents will not be varied unless otherwise specified.  We strive to provide the quality and value you deserve with satisfaction guaranteed!

Disclaimer

Please refer to our policies page for stipulations on the shipping of chocolate products!!

Policies
Special Conditions

Special Conditions

Chocolate Products

During summer months,  baskets that include chocolate products will be substituted for items more conducive to higher temperatures  During other seasons, chocolate products will be shipped based on an overnight delivery method and incur an additional fee of $7.95 for the proper ice packaging.  This policy helps us make a concerted effort to have your products received in an excellent and presentable fashion.  It does not ensure that a perishable item will be handled properly by an outside carrier, and the consumer accepts all risks. 

It is advisable to include proper ice packaging to all orders containing chocolate products, regardless of the season.

Fresh Fruit

Due to USDA regulations, some fruit items cannot be shipped to certain states. Please refer to the list below to guide you while shopping.
All fruit will be shipped via 3rd Day Air, 2nd Day Air or Next Day Air, respectively, based on orders placed Mondays thru Thursdays.  Orders placed on Fridays will ship the following Monday. A detailed explanation can be found in our Reference Guide on FRUIT SHIPMENTS

AZ-no fresh fruit shipping into AZ
CA-no fresh citrus shipping into CA
FL-no citrus  or mangos shipping into FL
ID-no apples or pears shipping into ID
LA-no citrus shipping into LA
OR-no citrus shipping into OR
TX-no citrus shipping into TX
WA-no citrus shipping into WA

Recommended delivery service via UPS is either next day, 2 day or 3 day service only due to perishable nature of the product.

We cannot ship fruit to Alaska, Hawaii, Canada, Puerto Rico, to APO/FPO addresses or any countries besides the US at this time.

Shipping Policies

In order to deliver your gift baskets to your satisfaction, every effort will be made to ship your product as soon as possible.    All shipping prices are based on your retail price and your options include ground service, 2 or 3 day service, and next day service as well.  Additional charges will apply to shipments outside the continental United States.  Please refer to our Reference Guide on FRUIT SHIPMENTS as they incur special ordering restrictions and pricing.  Thank you!

UPS Ground

Order Amount Shipping Fee
$0.01 - $25.00 $14.00
$25.01 - $50.00 $16.00
$50.01 - $75.00 $18.00
$75.01 - $100.00 $20.00
$100.00 - $150.00 $26.00
$150.00 - $200.00 $32.00
$200.00 - $200.00+

$38.00

Shipping charges are not refunded in the event of a returned item.

In the event that a delivery address provided to us proves to be inaccurate, an additional charge will be incurred to satisfy the second delivery attempt.

Return Policy

You must notify us within 3 business days if you wish to make a return or exchange.  We will accept a return item within 7 business days and gladly offer a refund excluding shipping charges, or an exchange of your choice.   However, a 20% restocking fee will apply to the returned item. The gift must be unopened and in resalable condition for us to accept it as a return.


Backorder Policy

In the event that an item is temporarily out of stock you will be notified immediately.  Every effort will be made to provide you with the item of your choice within a reasonable amount of time. 


Damaged Goods Policy

In the unlikely circumstance that a gift basket would arrive damaged, every effort will be made to complete your satisfaction.
It is the responsibility of the customer to contact us immediately, within 24 hours, upon said damage.  DO NOT DISCARD THE DAMAGED GOODS and please retain all documentation from the delivery carrier for any future claims.


We can be reached via e-mail at: support@dolcevitabaskets.com


Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Military Orders

Military Orders

APO, FPO & PO Box Shipping

We do offer shipping to all APO, FPO and PO Boxes. However, all these shipments take one to two additional days to ship out. In addition there are no loss claims, late delivery refunds or damage claims honored under any circumstances. You ship these orders at your own risk. When shipping to any and all Military bases the proper zip and address format are:
  • AE (Armed Forces Europe/ Canada/ Middle East/ Africa) -09XXXX
  • AP (Armed Forces Pacific) 96XXX
  • AA (Armed Forces Atlantic) 34XXX

 

Standardized APO/ FPO shipping

All APO and FPO shipping will be standardized to the following prices:
  • All AE shipments and All FPO, AP/AA shipments $45.00 per package.