Shipping Policies
In order to deliver your gift baskets in a timely manner, every effort will be made to ship your product as soon as possible. All shipping prices are based on your retail price and your options include ground service, 2 or 3 day service, and next day service as well. Additional charges will apply to shipments outside the continental United States and Canada.
UPS Ground
| Order Amount |
Shipping Fee |
| $0.01 - $25.00 |
$13.00 |
| $25.01 - $50.00 |
$15.00 |
| $50.01 - $75.00 |
$17.00 |
| $75.01 - $100.00 |
$19.00 |
| $100.00 - $150.00 |
$25.00 |
| $150.00 - $200.00 |
$30.00 |
| $200.00 - $200.00+ |
FREE SHIPPING |
For Shipping quotes on other shipping methods, please, contact us.
- Shipping charges are not refunded in the event of a returned item.
- In the event that a delivery address provided to us proves to be inaccurate, an additional charge will be incurred to satisfy the second delivery attempt.
Return Policy
You must notify us within 3 business days if you wish to make a return or exchange. We will accept a return item within 7 business days and gladly offer a refund excluding shipping charges, or an exchange of your choice. However, a 20% restocking fee will apply to the returned item. The gift must be unopened and in resalable condition for us to accept it as a return.
Backorder Policy
In the event that an item is temporarily out of stock you will be notified immediately. Every effort will be made to provide you with the item of your choice within a reasonable amount of time.
Damaged Goods Policy
In the unlikely circumstance that a gift basket would arrive damaged, every effort will be made to complete your satisfaction.
It is the responsibility of the customer to contact us immediately, within 24 hours, upon said damage. DO NOT DISCARD THE DAMAGED GOODS and please retain all documentation from the delivery carrier for any future claims.
We can be reached via e-mail at: support@dolcevitabaskets.com
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
